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Privacy Policy

Last updated September 1, 2026

Template noticeThis policy is a starting draft and must be reviewed by your legal counsel before publishing, especially for PIPEDA and Ontario requirements now that you operate in Canada.

Fiskers Border Logistics Inc. and its affiliates ("Fiskers", "we", "us") respect your privacy. This policy explains what personal information we collect through our website, client portal and services, and what we do with it.

1. Information we collect

  • Information you give us: name, work email, phone number, company, job title and anything you write in forms, emails or calls.
  • Shipment information: names and contact details of shippers, consignees and notify parties, and details required by customs authorities for import and export filings.
  • Account information: login details and activity in our client portal.
  • Website data: IP address, browser type, pages visited and referring site, collected through server logs and analytics.

2. How we use it

We use personal information to provide quotes and services, to file customs declarations required by law, to communicate with you about shipments, to send newsletters you've subscribed to, to improve our website, and to meet legal and regulatory obligations.

We do not sell personal information.

3. Who we share it with

We share information only as needed to move your freight and meet legal requirements: with ocean and air carriers, trucking companies, warehouses, customs authorities (such as CBP and CBSA), our own offices in other countries, and service providers who host our systems under confidentiality agreements.

4. International transfers

Because we operate in the United States, Canada and China, information may be processed in any of those countries. We apply the same protections wherever it's processed.

5. How long we keep it

Customs and shipping records are kept for as long as the law requires (generally five years in the US and six years in Canada). Marketing contacts are kept until you unsubscribe or ask us to delete them.

6. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or withdraw consent to marketing. Email [email protected] and we'll respond within 30 days.

7. Cookies

Our website uses a small number of cookies for basic analytics and to keep you logged in to the client portal. You can block cookies in your browser; the public site will still work.

8. Contact

Privacy Officer, Fiskers Border Logistics Inc., 1550 Greenleaf Ave, Suite 200, Elk Grove Village, IL 60007, USA · [email protected]