Terms of Service

Last updated September 1, 2026

Template noticeThese terms are a starting draft and must be reviewed by your legal counsel. Most forwarders publish their full standard trading conditions (e.g. based on NCBFAA terms in the US and CIFFA terms in Canada) as a separate document.

1. Using this website

This website is provided by Fiskers Border Logistics Inc. for general information about our services. The content, including articles and guides, is not legal, tax or customs advice for your specific situation. You may share and link to our articles; please don't copy them wholesale.

2. Our services

All freight forwarding, customs brokerage, warehousing and transportation services are provided under our Standard Terms and Conditions of Service, available on request and supplied with every quote. In the US, we act as a licensed customs broker and as an ocean transportation intermediary. In Canada, we act as a licensed customs broker and freight forwarder.

3. Quotes and rates

Quotes are valid for the period stated on them and are based on the information you provide. Rates may change if cargo details differ, if carriers apply surcharges outside our control, or if government charges change. We'll always tell you before invoicing a charge that wasn't on the quote.

4. Liability

Our liability for loss of or damage to cargo is limited as set out in our Standard Terms and Conditions and applicable international conventions. We strongly recommend cargo insurance, which we can arrange on request.

5. Client portal

Portal access is for authorized users of client companies. You're responsible for keeping your login details secure and telling us promptly about any unauthorized access.

6. Governing law

These terms are governed by the laws of the State of Illinois for services provided from the United States, and by the laws of the Province of Ontario for services provided from Canada.

Questions: [email protected]